Troubleshooting
Fixes for the most common problems.
A song does not start or stops after a minute
- Check Settings › Server: the status line shows whether the server answers.
- YouTube songs need a resolver. Under Settings › Playback › YouTube extractor switch between Local and Server, or between r-dlp and yt-dlp.
- The audio output may be stuck. Right-click the volume button and pick another output or the system default.
Only 30-second previews
The song was only found on a source that allows previews (Deezer). Enable YouTube under Settings › Playback › Sources or move it up the priority list.
No YouTube results
- On a Cloudflare server, YouTube needs the companion. When it is off, only YouTube is missing; every other source keeps working.
- In Local mode Glyph uses r-dlp, or yt-dlp if you chose it. yt-dlp can be installed or updated from the same settings page.
Radio is greyed out
Radio needs a Last.fm key, on the server or in your own API keys. Hover the switch to see why it is off.
Sign-in does not finish
- At the device limit the sign-in page asks you to remove a device first.
- Lost every device? Use your recovery code on the sign-in page.
- On a private server the app first needs the server's access token (Settings › Server).
Sync looks out of date
Sync runs at start, when the window gets focus and every five minutes. Changes are sent two seconds after you make them. Data saver syncs less often.
Glyph uses a lot of disk space
Settings › Cache & Storage shows what takes space and clears covers, lyrics, the stream cache and search data. A Cache size limit removes old files automatically. Downloads are never removed by the limit.
Something else
Settings › Support › Copy diagnostic info copies version and system details without keys or personal data. Paste it into a GitHub issue.